Terms of Service

1. Acceptance of Terms

By accessing this website or purchasing products and services from RHT Canada ("RHT", "we", "us", "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use our website or services. These terms apply to all visitors, users, customers, and distributors.

2. Use of Website

You agree to use our website only for lawful purposes and in accordance with these terms. You must not:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to any part of the website, its servers, or connected systems.
• Reproduce, distribute, or modify any content from this website without our written permission.
• Use automated tools (bots, scrapers) to extract data from the website.
• Upload or transmit malicious code, viruses, or harmful content.

3. Intellectual Property

All content on this website — including text, graphics, logos, images, product designs, technical documentation, and software — is the intellectual property of RHT Canada or its licensors. The NCCO technology, related patents, and trademarks are protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

4. Products and Services

Product descriptions, specifications, and performance data on this website are provided for informational purposes. We make reasonable efforts to ensure accuracy but do not guarantee that:

• All information is error-free, current, or complete.
• Products will meet your specific requirements or achieve particular results in every installation environment.
• The website will be available at all times without interruption.

Actual product performance may vary depending on installation conditions, environmental factors, and maintenance practices. Written quotations and sales contracts take precedence over website descriptions.

5. Quotations and Orders

Quotations submitted through our website or by our sales team are valid for 30 days unless otherwise stated. An order is confirmed only upon receipt of a written purchase order or signed contract from the customer. RHT reserves the right to reject or cancel orders at its discretion, including due to product availability, pricing errors, or credit-related concerns.

6. Pricing and Payment

All prices are subject to change without prior notice unless specified in a signed quotation or contract. Prices do not include applicable taxes, shipping, installation, or customs duties unless explicitly stated. Payment terms are as agreed in the sales contract. We accept payment via bank transfer, credit card, and other methods as specified at the time of order.

7. Warranty and Liability

Our products carry warranties as specified in the product documentation or sales contract. To the maximum extent permitted by law:

• Products are warranted against defects in materials and workmanship for the period stated in the warranty certificate.
• The warranty does not cover damage caused by misuse, unauthorized modification, neglect, or failure to follow installation guidelines.
• Our total liability for any claim arising from products or services shall not exceed the purchase price paid for the specific product or service in question.

Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.

8. Installation and Support

Professional installation is recommended for all commercial and industrial products. Installation services, where provided by RHT or its authorized partners, are subject to separate service agreements. Technical support is available during normal business hours and subject to fair-use policies.

9. Third-Party Links

Our website may contain links to third-party websites or resources. We do not endorse and are not responsible for the content, privacy practices, or availability of external sites. Accessing third-party links is at your own risk.

10. Confidentiality

Any proprietary or technical information shared during the sales or consultation process — including product specifications, pricing, and installation details — is considered confidential. Both parties agree to protect such information and not disclose it to third parties without prior written consent.

11. Limitation of Liability

To the fullest extent permitted by law, RHT Canada shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from the use of our website, products, or services, even if we have been advised of the possibility of such damages.

12. Governing Law and Dispute Resolution

These terms are governed by the laws of the jurisdiction in which RHT Canada is registered. Any disputes arising from these terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts in the applicable jurisdiction.

13. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

14. Contact Information

For questions or concerns about these Terms of Service, please contact: